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--- cats:procedures:cloudhosting [2020/11/17 16:01] – created wiki_admin
+++ cats:procedures:cloudhosting [2021/06/02 15:23] – [Working With Menus] wiki_admin
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 =====CATS Cloud Hosting=====
+CATS cloud hosting lets you access the entire suite of CATS tools and features using a convenient web-based interface. You can run CATS on any computer using any modern browser (Chrome or Firefox are recommended).
 ====Signing In to your CATS Cloud Account====
 You should have received credentials and a company-specific URL to access your CATS cloud hosting account. Go to the site (e.g. test_cloud.catstoday.com) and enter your user-name and password.
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 ====Setting up 2FA====
 Your administrator may decide to require Two-Factor Authentication at sign-in. This extra security measure provides an extra layer of protection to validate your user-name and password.
+<note important>2FA requires a mobile device or password manager that supports the TOTP/HOTP passcode standard.</note>
 When first signing in, you'll be prompted to scan a bar-code with your phone. Use an authenticator app (such as Google Authenticator) on your phone to scan the bar code on your computer screen. This will provide you with a 6-digit code that you will use to authenticate your sign-in.
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 If you forgot your password or lost your phone for 2FA, please contact New Data Systems and we will assist you in restoring your access.
+====Uploading/Downloading Files====
+Excel spreadsheets, Word documents, and PDFs that are generated in CATS using the cloud host will be automatically downloaded to your local computer.
+You can upload files (e.g. to add a document) by simply dragging the file from your local computer to the CATS window.
+====Working With Menus====
+Occasionally, the menus in CATS on the cloud host do not respond to a when clicked. We recommend a technique we call the "slow-click". Click and hold the left-mouse button and only release when you see that the menu has been selected.
+{{:cats:procedures:slow_click.gif|Slow-click demonstration}}
+Alternatively, you can use keyboard shortcuts to access the options in the menu.
 ====Configuring File Types====
-The CATS cloud host is designed to download files generated by CATS directly to your computer (rather than opening them on the cloud host). However, these settings can be affected by updates to Windows and other software running on the cloud host.
+The CATS cloud host is designed to download files generated by CATS directly to your computer (rather than opening them on the cloud host).
 If Excel/Word/PDF files are opening on the Cloud Host you can resolve this by using the Default Applications control panel tool.