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cats:questions:invoices:invoicelocked [2014/07/22 18:27] – amanda | cats:questions:invoices:invoicelocked [2019/12/03 15:57] (current) – jen | ||
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- | =====" | + | =====" |
+ | {{entry> | ||
+ | Occasionally, | ||
+ | [{{: | ||
- | ===What Causes This Warning? | + | ====What Causes This Warning?==== |
- | This message is displayed on unposted invoices when more than one user is viewing the invoice. CATS tries to prevent conflicts between users by showing this warning. | + | This message is displayed on unposted invoices when more than one user is viewing the invoice. CATS tries to prevent conflicts between users by showing this warning. |
- | ===How to Proceed=== | + | ===How to Proceed==== |
+ | This warning lists the user ID that is also viewing the invoice. You can ask this user to exit from the invoice and return to the Main Menu. This will ensure that your user ID is the only one editing that invoice. | ||
- | If you believe this message is incorrect, and no other users are editing the invoice, | + | If you believe this message is incorrect, and no other users are editing the invoice, |
+ | [{{: | ||
- | The menu will change to read "HH", which means that a hold has been placed on this invoice to prevent it from being posted. | + | The menu will change to read HH, which means that a hold has been placed on this invoice to prevent it from being posted. |
+ | [{{: | ||
- | The menu will read " | ||
- | ====Locking and Unlocking Invoices for Editing==== | + | Select **HH** from the toolbar menu to release the hold status.\\ |
- | CATS has the ability | + | [{{: |
+ | |||
+ | The menu will read **HW** again. The invoice | ||
+ | [{{: | ||
+ | |||
+ | You may now edit and post the invoice | ||
+ | |