CATS can manage the samples that you send to your customers and track their responses. This is independent of your own internal sampling.

Samples are tracked per location mark (marks usually correspond to a specific container or lot but can be any size). A single location mark can have as many sampling entries as necessary, though only the latest three will show on the mark at once. You can see the full list of sampling entries for a mark by clicking on the “book” icon.

Attaching material to a sampling order is as simple as selecting the purchase contract. The location marks are added to the sampling order and sampling records are updated on the location marks.

Later, you can enter the customer's results on the sampling order (through the “Results” scan) or on the individual location marks. The sampling status for that material will be set until either its changed manually or a new sampling entry is generated.

If you try to sample the same material to the customer, CATS will issue a warning.