Tracking Operations & Errors [CATS Knowledge Base]

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=====Tracking Operations & Errors=====
{{entry>0;Tracking file maintenance;-}}{{entry>0;Tracking reports;-}}{{entry>0;Error Log;-}}

CATS keeps a log of many activities in CATS, including transaction and error logs. These tracking reports can be useful for process review purposes. They can report all operations and activity history for a specific contract, location screen etc.  It can also be useful tool to find incorrect operations that have been done. 

The following operations are tracked:
  * Code changes - Accounts, Grades, Terms, Payment Terms, etc.
  * Quantity changes - On location screens or contracts.
  * Allocate/Recover allocation.
  * Create a contract confirmation.
  * Select/Un-select inventory on an invoice.
  * Post/Unpost an invoice.
  * Changes to system settings.

====Tracking File Maintenance====

Go to **Maintenance > General Maintenance > Tracking File Maintenance.**
[{{:cats:procedures:maintenance:trackingfilemaint_accessmenu.png?|Tracking file maintenance access menu}}]
\\ 
To view the transaction file, click the circle next **Transaction Log**. Enter the date range and press **View Log** to proceed.\\ 
[{{:cats:procedures:maintenance:trackingfilemaint_viewtransactionfile.png?|View transaction log}}]
Keep in mind any user can view the transaction log, but only a CATS supervisor can view the error log.\\ 
[{{:cats:procedures:maintenance:trackingfilemaint_viewtrackingfiles.png?|Transaction log}}]
Once viewing the tracking scan, you can use the top menu items to **Search** for a specific file. You can also click on the bold column heading(s) to sort.\\ 
[{{:cats:procedures:maintenance:trackingfilemaint_searchfiles.png?|Search for a specific tracking file}}]
Use **HTML** to print the report, or **Download** to save it.\\ 
[{{:cats:procedures:maintenance:trackingfilemaint_print.png?|Tracking file print file}}]

====Tracking Reports====

Another way to access the tracking report is to use the tracking report. Each line item on this report represents an action taken in the system by a user.
 
Go to **Position Reports > Tracking**.
[{{:cats:procedures:maintenance:positionreport_trackingaccessmenu.png?|Position report tracking access menu}}]
Select the tracking report format and use the **Modify** button to make changes to filters on the report. 
[{{:cats:procedures:maintenance:tracking_modifyreport.png|Change filters for the tracking report.}}]
You can also select columns and order as you would on any regular report. 
When you have finished, press **Print** to print the file.
[{{:cats:procedures:maintenance:positionreport_trackingreportselect.png?|Select tracking report format}}]
Choose the print preference for the selected report.
[{{:cats:procedures:maintenance:positionreport_trackingreportprint.png?|Print tracking report options}}]
View the tracking report.
[{{:cats:procedures:maintenance:positionreport_trackingreporthtml.png?|Tracking report HTML print out}}]

{{tag>"transaction reports" "error logs" "tracking file" "transaction log"}}