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cats:questions:settings:deniedaccess [2016/09/12 17:10] – created amanda | cats:questions:settings:deniedaccess [2017/12/19 03:21] (current) – external edit 127.0.0.1 | ||
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=====CATS will not let me access certain areas or asks me for a password.===== | =====CATS will not let me access certain areas or asks me for a password.===== | ||
- | This issue is due to your user ID not having permission to complete the requested action. | + | This issue is due to your user ID not having permission to complete the requested action. |
+ | <note tip>All decisions about CATS user functions are made by your company. Changes to user access must be addressed to your supervisor.</ | ||
+ | |||
+ | ====Menu Items do not Appear==== | ||
+ | If you cannot see a menu item that another user can access, you simply do not have the rights to access that menu option. Speak to your supervisor about your access to CATS. | ||
+ | |||
+ | ====Ask your Supervisor for ' | ||
+ | You may see this message pop up in the top-right corner of your CATS screen when attempting to perform various CATS functions. Note the letter or number of the right (e.g., **'' | ||
+ | |||
+ | ====Enter a Password or Press X to Cancel==== | ||
+ | Certain functions in CATS can only be performed after entering a password. These functions include: | ||
+ | * Deleting a contract confirmation. | ||
+ | * Deleting a contract. | ||
+ | * Unposting an invoice. | ||
+ | * Entering a Date outside of the allowed date range. | ||
+ | You will see a message that pops up in the top-right of your CATS Screen. | ||
+ | |||
+ | Type the password and hit the [Enter] key to continue. | ||
+ | |||
+ | If you do not have the required password, press the [X] key on your keyboard and the action will be canceled. | ||
+ | |||
+ | {{tag>" |